Viridian - Customer Care

Viridian Products and Rate Plans

Term Free Rate Plan

The Term Free rate plan is a month-to-month rate for customers who desire flexibility. A customer's Viridian Term Free Index Rate is determined using the Viridian Energy Index plus a customer-specific retail ad...

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What is an Index?

When you, as a residential or small commercial customer, sign up for an indexed rate plan, both you and your energy provider are agreeing to a specific formula that will be used to set your rates for electricit...

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3DOM Fixed Rate Plan

3DOM Fixed allows you to enroll with a set monthly rate for a 36-month term, like a fixed-rate mortgage. The 3DOM Fixed plan offers instant price certainty, helping protect you from rate increases and providing...

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Simply Right Natural Gas Fund

Viridian allocates a percentage of our revenue from natural gas customers into our Simply Right Natural Gas Fund, with the goal of promoting innovation, transparency, responsibility and accountability in natura...

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Viridian Solar Partners

In September 2015, Viridian announced that it is partnering with Sungevity, one of the top three solar providers in the U.S. Sungevity leads the industry in customer satisfaction and installation success, with ...

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goGREENER

The goGREENER product is a simple, affordable way for Viridian electricity customers to increase the positive impact they have on the planet. When a customer purchases goGREENER, Viridian buys Renewable Energy ...

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goCLEANER

The goCLEANER product is a simple, affordable way for Viridian natural gas customers to increase the positive impact they have on the planet. When a customer purchases goCLEANER, Viridian purchases carbon offse...

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SunScout

SunScout is a solar prospecting tool for use by Viridian Associates to determine whether a potential solar customer is a good prospect. An Associate enters a customer address and can in many cases see an instan...

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3DOM Fixed Rebate

Many of Viridian's 3DOM Fixed rate plan customers are eligible for a rebate at the end of their term. In Texas, all customers receive a rebate. That rebate is a fixed 5% of the customer's supply charges over t...

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Value Fixed Rate Plan

As of April 2016, Viridian offers Connecticut customers a fixed rate plan with more than 50 percent renewable energy at a competitive rate. This rate plan, called Value Fixed, replaces Minus-5 in Connecticut. V...

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