Viridian - Customer Care

Rate Plan Changes and Renewal

A customer who wishes to switch to a new rate plan or renew a rate plan can visit to explore rate plan options and make a switch or renew. An early termination fee (ETF) applies for 3DOM Fixed and minus-5 customers who cancel or switch while they are are still within their term. There is no ETF for the Term Free plan. Please allow 1-2 billing cycles for any rate change to take effect.

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