A customer who wishes to switch to a new rate plan or renew a rate plan can visit customer.viridian.com
to explore rate plan options and make a switch or renew. An early termination fee (ETF) applies for 3DOM Fixed and minus-5 customers who cancel or switch while they are are still within their term. There is no ETF for the Term Free plan. Please allow 1-2 billing cycles for any rate change to take effect.